Email not saved to Sent Items folder in Outlook

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Microsoft 365 or Microsoft Office users tin can forbid Outlook from saving copies of emails in the Sent Items folder via Outlook Settings, Group Policy or Registry Editor on Windows 11 or Windows 10 PC. In some cases, without user configuration as already stated, you lot may run across the issue whereby emails are not saved to the Sent Items folder in Outlook. This post provides solutions to the event.

Yous're most likely to encounter this issue if the Salvage copies of messages in the Sent Items folder pick in Outlook is disabled.

Email non saved to Sent Items folder in Outlook

If emails are not saved to the Sent Items folder in Outlook on your Windows eleven/10 PC, y'all can try our recommended solutions below in no particular order and see if that helps to resolve the issue on your device.

1. Run Microsoft Back up and Recovery Assistant tool
2. Enable 'Save copies of messages in the Sent Items folder' option
3. Repair and/or Reset Outlook
4. Uninstall and reinstall Office suite

Let'south take a look at the description of the procedure involved concerning each of the listed solutions.

1] Run Microsoft Back up and Recovery Assistant tool

You tin begin troubleshooting to fix the emails are not saved to Sent Items folder in Outlook result on your Windows 11/10 PC by running the Microsoft Support and Recovery Banana tool; which if y'all prefer, yous tin can run the command-line version of Microsoft SaRA tool on your device.

The tool can assistance you lot with Outlook if:

• Outlook won't start
• Can't setup Office 365 email in Outlook
• Outlook keeps request for countersign
• Outlook keeps "Trying to connect…" or gets "Disconnected"
• Shared mailboxes or shared calendars don't work
• Problems with Calendar
• Outlook not responding, keeps crashing or has stopped working
• Outlook can't transport, receive, or find the email
• Email in Outlook non syncing

Endeavor the next solution if the automated wizard wasn't helpful.

ii] Enable 'Save copies of letters in the Sent Items folder' option

This solution requires you to enable the Save copies of messages in the Sent Items folder choice. Here's how:

• Open Outlook.
• SelectFile on the menu bar.
• Select Options.
• In theOutlook Options dialog, selectMail on the left navigation pane.
• On the right pane, scroll downwardly to the Save letters section.
• Cheque the option for Save copies of messages in the Sent Items folder.
• Click OK to save changes and go out.

3] Repair and/or Reset Outlook

This solution requires you to repair Microsoft Outlook and encounter if that helps in resolving the event in hand. To repair Outlook on your Windows 11/10 PC, do the following:

• Open Control Panel.
• ClickPrograms and Features.
• Right-click the Office program that y'all want to repair, and selectChange.
• Next, clickRepair >Continue. Office volition kickoff repairing the apps.
• Restart PC afterward the repair performance completes.

You tin can as well repair Office Outlook via the Settings app on Windows 11/10. Hither'due south how:

• Open up Settings for Windows 11 or open Settings for Windows 10 (if unable, see Windows Settings not opening or working).
• Select Apps and Features.
• Whorl to discover your Microsoft Part installation.
• Click on the entry and click on Modify .
• On the popup dialog, chooseQuick Repair orOnline Repair.
• Click on the Repair button.

Alternatively, you can reset Outlook.

4] Uninstall and reinstall Office suite

If the result persists, y'all tin can uninstall Function and so reinstall Office suite on your Windows 11/10 calculator or if emails were being saved to Sent Items folder in Outlook merely fine earlier, then it'southward likely your system has undergone some changes you lot are not enlightened of – and since you lot do non know what might have changed that broke the app functionality, yous can perform Organisation Restore on your Windows eleven/10 device and select a restore bespeak prior to when the event in view started.

Promise this helps!

Related post: Email is stuck in the Outbox of Gmail.

Why are my sent emails not showing in my Sent folder?

If Outlook isn't configured to keep a copy of sent items, you might not exist able to view your sent electronic mail messages. To view your sent email messages, select File > Options > Mail. Gyre down to Salve letters and brand certain the check box for Save copies of messages in Sent Items folder is checked.

Where are my sent emails in Outlook?

To view the contents of the Sent Items folder in Outlook, do the following:

• Click the Mail icon in the Navigation Bar.
• Select the Sent Items folder in the Folder Pane. The Sent Items binder contains copies of all the messages that you take sent to others.

How exercise I recollect sent items in Outlook?

To call back and replace an email message that y'all have sent in Outlook, exercise the following:

• In the folder pane on the left of the Outlook window, cull the Sent Items folder.
• Open the message that you desire to recall.
• If you lot have the Classic Ribbon, from the Message tab, select Actions > Recall This Message.

How exercise I add a Sent binder in Outlook?

To add together a Sent folder in Outlook, do the following:

• Open up your IMAP business relationship settings. (File > Business relationship Settings > double click on the IMAP account.)
• Click the More Settings push button.
• Select the Sent Items tab.
• Enable the pick Save sent items in the following folder on the server.
• Select the folder where y'all want to shop the Sent Items in.

Hope this helps.

Obinna Onwusobalu, has studied Information & Communication Applied science and is a keen follower of the Windows ecosystem. He runs a calculator software clinic. He says it's best exercise to create a Organisation Restore Point before making any changes to your PC.

Source: https://www.thewindowsclub.com/email-not-saved-to-sent-items-folder-in-outlook

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